Returns & Replacements
You Must Contact Us to Make Arrangements for Return
- Email firstname.lastname@example.org - With your name, order number and reason for return.
- Tires must not be driven on or mounted on wheels.
- Wheels must not have been driven on or had tires mounted on them.
- Merchandise must be properly packaged.
- Please do not ship via the U.S. Postal Service.
- For your protection, it is recommended that the merchandise be insured during shipping.
- Please make sure the return address is clearly written on the package and the label.
Once we receive the items and verify the condition we will issue you a refund within 2 business days. Note that it can up to 7 days after the refund is issued for your financial institution to process the refund and have it reflect on your statement.
Credit amount will be calculated as follows:
Credit less all freight costs incurred or 20% re-stocking fee. Special order items are not returnable (including shaved or studded tires).